Field Force Management System

 

Enhance field force management with on-demand pick-up and tracking system

 

Field Force Management system provides Real Time access to the current location of field workforce and intelligent task management features to empower the field team. Our simple Interface provides the master control from your PC to assign tasks and the field workforce will perform tasks with the help of their mobile application on real time basis.

Bird’s Eye View

Interactive map based interface of AVA FFMS lets you streamline your business operations with a breeze. Get a glance of your business operations from a single dashboard.

 

Save Time & Money

Interactive map based interface of AVA FFMS lets you streamline your business operations with a breeze. Get a glance of your business operations from a single dashboard.

 

Grow your Business

Streamline your operations by putting repetitive tasks on autopilot. We’ll help you schedule, dispatch, and manage your orders efficiently so you get more done.

 

Delight your Customers

Streamline your operations by putting repetitive tasks on autopilot. We’ll help you schedule, dispatch, and manage your orders efficiently so you get more done.

Easily Manage Multiple tasks

Your business is unique and demands the agent to perform certain tasks simultaneously. No worries; we allow the agents to start multiple tasks and update the status as they go.

 

Customize the way you like it

Based on your business needs, select the modules that appear in the app. Choose among add notes, add images or add signature among other options.

 

Eyes on the road

We enable agents to access the task information with just a few taps while they are on the road thus, avoiding too much distraction.

 

Never be lost, never be Late

We remind the agents when their task is about to start and when they should leave (monitoring the traffic) to avoid getting late.

 

More than Proof of Delivery

Customize the app from the dashboard and allow your agents to add unlimited notes, images and a signature if your business demands it.

Keep them posted

Keep your customers informed with SMS and email notifications as soon as their delivery starts along with the expected time of arrival at their doorstep.

 

One-Tap Communication

AVA FFMS enables customers to contact you and the agent anytime with just one tap. The ease of communicating with each other removes ambiguities and keeps your delivery process seamless.

 

Happier Customers

Real-time agent tracking on a map based interface helps customers track their delivery and reduce the degree of uncertainty.

 

Feedback – More is better

Get valuable insight about your customers experience immediately after task completion. Connect with your customers by analyzing their feedback and reviews.

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Features of AVA FFMS

Organizer

Track sales force, monitor and manage appointments while improving service delivery all at the same time.

Instant Alerts

Remote workforce reminder of scheduled tasks and appointments in real-time.

Track your Field Force

Monitor drivers and vehicles, see which tasks have been completed and how long it took to complete task.

Appointment View

Simplified form of viewing appointments in lists, maps and calendar with the use of mobile app.

Advanced and Actionable Fleet Data

Collect strong and accurate data to in turn make informed decisions encouraging growth.

Collaboration

Share notes, pictures, appointments and other critical information with staff on the go.